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Frequently Asked Questions
What types of cleaning services do you offer?
At Diamond Cleaning Company, we offer a wide range of services including residential cleaning, office cleaning, deep cleaning, move-in/move-out cleaning, window cleaning, and post-construction cleaning.
Do I need to provide cleaning supplies or equipment?
No, our team comes fully equipped with professional cleaning tools and eco-friendly products. However, if you prefer us to use your own supplies, we’re happy to accommodate your request.
Are your cleaners trained and insured?
Yes, all our cleaners are professionally trained, background-checked, and fully insured to ensure your safety and peace of mind.
How can I book a cleaning service?
You can easily schedule your cleaning through our website, by phone, or by email. Just choose your service, date, and time — and we’ll take care of the rest.
What if I’m not satisfied with the cleaning service?
Your satisfaction is our top priority. If you’re not completely happy with the results, let us know within 24 hours and we’ll return to re-clean the area at no extra cost.
How often should I schedule a cleaning service?
The frequency depends on your needs and lifestyle. We offer one-time, weekly, bi-weekly, and monthly cleaning options to keep your space consistently clean and comfortable.
How long does a typical cleaning take?
The duration of a cleaning depends on the size of your space and the level of cleaning required. On average, most standard cleanings take between 2 to 4 hours.